Help center
The questions clinics ask us
The real ones, from real calls. If yours isn't here, just email us.
Will it sound like a robot?
No. It talks naturally, in your patient's own language, and hands the call to a person the moment it should.
What if it can't answer something?
It passes the patient to your staff instead of guessing. It never makes up medical advice.
Do we have to change our clinic number?
No. Patients keep calling and messaging the number already on your board, your Google listing and your prescription pad. We connect the AI behind it, so nothing changes for the patient and nothing gets reprinted. The only difference is that the phone stops going unanswered.
How long does setup take?
Within a week. We build it around how your clinic already works, you test it on your own enquiries, then it goes live.
What does it cost?
Less than hiring another front-desk person — and it works nights, Sundays and festival days. The exact figure depends on which workflows you switch on, so we quote it per clinic on a free consultation.
Can we take back control mid-call?
Yes. Your staff can step in any time — the AI never locks you out.