Privacy Policy

WingHub AI ("WingHub", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, contact us, or request a consultation.

WingHub provides AI-powered communication and workflow automation for hospitals, clinics and healthcare organisations. This policy primarily covers information collected through our public website. Where WingHub processes information on behalf of a clinic through a deployed service, additional contractual terms and that clinic's own policies may apply.

Information we collect

Information you provide — your name, clinic or organisation name, email, phone number, organisation type, and any enquiry or consultation details you choose to share. Information collected automatically — where enabled, technical information such as browser and device characteristics, IP/network information, timestamps and pages viewed, for operation, security and analytics.

How we use it

To respond to enquiries, schedule and run consultations, understand your requirements, communicate about services and support, operate and secure the website, prevent abuse, keep business records, and comply with legal obligations.

Sharing

We may share information with service providers where reasonably necessary to operate the website, provide requested services, maintain security or comply with the law — for example hosting, communication, email/calendar, CRM, automation, AI/model, analytics and security providers. WingHub does not sell personal information.

Patient information

Where WingHub is configured for a clinic, information processed may include patient contact details, appointment details, enquiry content and attendance status, according to the clinic's configuration. WingHub does not use patient information from a client deployment for unrelated marketing merely because the platform can access it.

Retention, deletion and your rights

We retain personal information only as long as reasonably necessary for the purpose it was collected, our services, records, dispute resolution and legal obligations. Depending on applicable law, you may have rights to access, correct, update, withdraw consent for, or delete your information.

India — DPDP

For India, WingHub designs its notices and consent mechanisms to align with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as the relevant provisions become applicable.

Contact

WingHub AI, Bengaluru, India. Privacy requests and grievances: hello@winghubai.com.

This is a production-oriented draft prepared for the WingHub team, not final legal advice. Legal entity name, registered address, exact retention schedule, confirmed subprocessor list and grievance officer must be filled and the wording reviewed by qualified counsel before publication.